Shipping info
Delivery
- Orders are shipped within 3-4 business days
- Delivery time: 4-5 business days with DAO
- You will receive a tracking number so you can follow your package all the way.
Return Policy
We hope you enjoy your new jewelry – but if you regret your purchase, that's okay. With us, you always have a 14-day full right of return .
How to return:
- Send us an email at (pv@vindeerskov.dk) with your order number and what you want to return.
- Pack the jewelry securely in the original packaging.
- Send the package back to:
Vinderskov
Kaldæavej 2
2300 KBH S
DK
We recommend that you send the return package as a trackable shipment.
Terms of return:
- The jewelry must not be used and must be returned in its original condition and packaging.
- Once we have received and approved your return, we will refund the amount to your account within 3-5 business days.
- Return shipping is paid by the customer , unless otherwise agreed.
Exchange:
Would you like to exchange for a different size or product? Contact us and we will help you find the best solution.
Complaint:
Have you received a damaged or defective piece of jewelry? We are very sorry! Contact us as soon as possible with pictures and a description - and we will make sure to resolve it.