Servicevilkår
Business and Contact Information
The website vinderskov.com is an online shop provided by Vinderskov, Jaegersborggade 4, 2200 Copenhagen, Denmark, Europe (EU) - VAT: DK 26347084. Inquiries of a legal or corporate nature must be made by email within office opening hours.
General information
Please read the Terms of Service thoroughly before ordering goods from vinderskov.com. These Terms of Service apply when interacting- with or ordering products from vinderskov.com and must be accepted to buy any goods or services or engage in any marketing activities provided by vinderskov.com. Only private individuals are permitted to purchase products from vinderskov.com. For any non-consumer/commercial inquiries, please refer to Customer Service.
The website vinderskov.com is owned and operated by Vinderskov. Vinderskov, affiliated partners, or companies own all names, brands, trademarks, and logos on vinderskov.com. All names, brands, trademarks, and logos are copyright-protected and registered trademarks. They may only be used with the explicit permission of Vinderskov or the respective owners of these copyrights.
Vinderskov or its affiliated partners or companies own Content on vinderskov.com, such as text, graphics, icons, images, videos, and sound files. Downloading material from vinderskov.com for personal and non-commercial use is prohibited without explicit permission. It is not allowed to copy, distribute, or republish content from vinderskov.com for public or commercial use or use the copyrighted content without the permission of Vinderskov or its affiliated partners and companies.
Third-party liability
Vinderskov cannot be held responsible for content consumed by the end-user caused by visiting third-party content referenced or linked to on vinderskov.com.
Definition of parties
The seller
Any references to "the seller," "vinderskov.com," or "Vinderskov" are all references to the legal entity Vinderskov.
The buyer
Any references to "buyer" or "customer" are references to a person of legal age who voluntarily performs a purchasing action on vinderskov.com.
The end-user
Any references to "end-user" or "user" are references to any person who visits vinderskov.com via any browser and device.
Trade Conditions
The terms and conditions below apply to all deliveries of goods from non-commercial buyers of goods from vinderskov.com.
Contract signing
Once an end-user completes an ordering- and payment process on vinderskov.com , the end-user, per definition, becomes a buyer and enters into a legally binding agreement with the seller.
Order confirmation
Once a buyer has completed the ordering and payment process on vinderskov.com, the buyer will receive an email from the seller – containing order details- and delivery address - confirming that the seller has received the buyer's order and that there has been made a financial reservation of funds from the buyer's account, covering the total amount of the order. Once the seller has confirmed the buyer's purchase - the seller and the buyer enter into a legally binding agreement to exchange goods for money.
The receipt for the order received immediately after your submission does not constitute an order confirmation.
Shipment confirmation
Once an order has been packed and dispatched by the seller, the buyer receives an email confirming that the order has been shipped to the buyer's designated address.
Order Cancelation
Once a buyer has completed the ordering and payment process on vinderskov.com, the seller immediately initiates the order's processing and shipping. During the processing and shipping of the order, the seller can take no action to hold or change the configuration of the order or shipping.
Alternative ways to cancel an order
For canceling an order, the following methods are available:
- Refuse to accept the order at the time and location of delivery
- Neglect to pick up the delivery from any parcel shop.
Note that once the buyer accepts the delivery, the buyer must follow the policies for return and refund to be eligible for a refund
Prices, fees, and shipping
All prices on vinderskov.com include Danish VAT and other duties. The applicable price is stated on vinderskov.com for the item in question at the time of ordering. The seller retains the right to amend prices that may be incorrectly stated on vinderskov.com. Furthermore, the seller reserves the right to change prices, fees, and other costs displayed on vinderskov.com. Shipping prices for items ordered on vinderskov.com can be seen on the shipping and delivery page.
Delivery and Credit Card charge
Orders placed on vinderskov.com are usually processed and shipped by the seller within 1-2 working days. Shipping circumstances can be seen on the shipping and delivery page. The seller retains the right to exclude persons from purchasing via vinderskov.com.
Sold-out items
The seller is not obligated to supply items sold out of stock. If a customer's order contains sold-out items, the seller reserves the right to complete the remaining order - and adjust the payment amount to match the remaining order.
Credit Card charge
Once an order has been dispatched from the seller - the seller captures the reserved payment for the order from the buyer's account.
Liability
The seller is not liable for delay or failure to fulfil any agreement caused by force majeure circumstances. The seller is relieved of its fulfilment obligations for as long as the force majeure situation persists. In the case of financial compensation claims against the seller, the seller's liability is limited to the amount of the complaint's order of goods. Regarding product liability, the seller is subject to applicable local legislation.
Gift card
When the buyer buys or uses a gift card on vinderskov.com, the buyer accepts the applicable conditions.
Discount
No form of discount can be utilized for buying gift cards on vinderskov.com.